Privacy Policy

This Privacy Policy explains how SeptiCure™ collects, uses, and protects personal information when you visit our website or engage our services.

 

Effective Date: February 28, 2026
Last Updated: February 28, 2026

SeptiCure™ respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information in accordance with:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Alberta’s Personal Information Protection Act (PIPA)
  • Other applicable Canadian privacy laws

SeptiCure™ is headquartered in Alberta, Canada. This policy applies to personal information collected through our website and through our business operations across Canada.

1. Information We Collect

We collect personal information that is reasonably necessary to provide our services and operate our business. This may include:

Contact Information

  • Name
  • Mailing address
  • Email address
  • Telephone number

Property and Service Information

  • Property address
  • Septic system details
  • Inspection findings
  • Service history

Financial Information

  • Payment details when required to complete a transaction

Employment Information

  • Resume and employment application details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

We limit collection to information that is necessary for identified purposes.

2. How We Use Your Information

We collect and use personal information for the following purposes:

Service Delivery

  • Scheduling inspections and consultations
  • Assessing septic system eligibility
  • Providing remediation services
  • Managing warranties and service registrations

Business Operations

  • Maintaining internal records
  • Managing customer accounts
  • Meeting legal and regulatory requirements

Marketing and Education

  • Providing septic system education and maintenance information
  • Communicating service updates
  • Sharing relevant offers where consent has been provided

Website Improvement

  • Analyzing website usage
  • Improving functionality and user experience

We do not use personal information for purposes other than those identified unless required by law or with additional consent.

3. Consent

Under Canadian privacy law, consent must be meaningful.

Depending on the sensitivity of the information and the context, consent may be express or implied.

Express consent may be obtained when:

  • Submitting service request forms
  • Subscribing to marketing communications
  • Providing payment information
  • Applying for employment

Implied consent may apply where information is voluntarily provided for a clear and reasonable service purpose.

You may withdraw consent at any time, subject to legal or contractual limitations, by contacting us at [email protected].

Marketing emails include an unsubscribe option.

4. Disclosure of Information

We may share personal information with:

  • Service providers such as website hosting companies, CRM systems, payment processors, and analytics providers
  • Professional advisors including legal and accounting advisors
  • Regulatory authorities where required by law

We require service providers to maintain appropriate confidentiality and security safeguards.

We do not sell personal information.

5. Cross Border Processing

Some service providers may store or process personal information outside Canada. In such cases, personal information may be subject to the laws of those jurisdictions.

We take reasonable steps to ensure comparable levels of protection through contractual safeguards.

6. Security Safeguards

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:

  • Secure hosting environments
  • Access controls and password protection
  • Role-based internal access restrictions
  • Encryption where appropriate
  • Confidentiality obligations for personnel

While no system can guarantee absolute security, we take commercially reasonable measures to protect personal information.

7. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purposes identified in this policy
  • Maintain service and warranty records
  • Comply with legal, tax, and regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

8. Access and Correction

You have the right to request:

  • Access to your personal information
  • Correction of inaccurate information
  • Withdrawal of consent where applicable

Requests may be submitted to [email protected].
We may request identity verification before releasing information and will respond within legally required timeframes.

9. Cookies and Website Tracking

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze visitor behavior
  • Support marketing efforts

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

We may use third-party analytics tools such as Google Analytics.

10. Children’s Privacy

SeptiCure™ services are intended for property owners and adults.

We do not knowingly collect personal information from individuals under the age of 16 without verified parental or guardian consent.

If we become aware that information has been collected from a minor without appropriate consent, we will delete that information promptly.

Parents or guardians may contact [email protected] to request removal of information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.